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Richtman Printing of Des Moines Provides the Competitive Edge to Financial Companies

Our Motto: "Our clients' best interest comes first"

Deadlines - while any printer can meet a deadline, most printers fail to consistently deliver on time. In surveys of print purchasers, unreliability is the recurring Number One frustration in dealing with printers. Richtman's can truly contend that we meet all deadlines (and we get the tough ones!). Not 90%. Not 99%. Not 99.9%. We meet 100% of deadlines. This claim can be verified.

How important is this to a financial client? Meeting deadlines is absolutely critical - and the majority of printing requires extremely short timelines. For example, when a new annuity product is released, the information needs to land in the mail immediately. Marketers must know that they have rock solid reliability when such crucial data needs to hit the streets. How frustrating if a printer can't be counted on to get the work done on time!

Richtman's is designed from the ground up to meet deadlines. It is the number one goal of our organization. "Whatever it takes" is ingrained into our corporate culture. To the competitive insurance industry, getting the printed product in prospects' hands is key to success. Savvy clients have learned that Richtman's gives them a competitive advantage.

Value Added Services - our clients can count on us to be a "safety net". Richtman's has a long and unique history of catching our clients' missteps. For years, we have engaged in an organized effort to catch client discrepancies and prevent problems. We sincerely do not want a print job trashed, even if it is not our fault. Examples are: typos, wrong specifications, wrong quantities, ordering something that was just ordered, etc. Many, many print jobs have been saved from the trash heap because of alert Richtman's employees. We get to know our clients so well that if something seems not quite right, we spot it, and get it fixed - before it gets printed.

How valuable is this to an insurance company? Consider an interest rate mailer that ends up being delayed, or worse yet, distributed with wrong information. The repercussions could be expensive and possibly disastrous.

No Commissioned Salespeople - our clients do not worry about Richtman's motivation being tinged by commissions. We limit our client base to just a few large insurance companies and all client contact is by the president, Pete Heimdahl. We never pester our clients with unnecessary sales calls and do very little entertaining. Instead, we're making things happen for our clients.

Low Overhead - Richtman's invests in state of the art equipment and talented people - not fancy offices.

Technology - with substantial upgrades in equipment, space, and craftspeople over the past year, Richtman's is well positioned to meet our clients' needs for the foreseeable future. We believe that we can double the volume of printing we do while providing even better service.

Richtman's motto of putting our clients' needs first is not empty bluster. Our combination of meeting deadlines, reasonable prices, and 'safety net' services keeps clients coming back. We pioneered the "Partnership" concept well before the term became trendy. Our assertions are well documented and available for inspection.

Thank you and we always appreciate your business,